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- 1Call: Tell us what’s happening.
- 2Get your estimate: Discuss the job by phone.
- 3Schedule service: Choose an available appointment.

Prospect Park climate
by the numbers
Prospect Park's unique plumbing challenges
About 80 nights a year below freezing, when uninsulated crawlspace lines give out
The oldest blocks in town run plumbing decades older than the newer builds toward Norwood
First frost typically lands around November 11
Seasonal timing
Around Nov 11 is the median first frost, and the outdoor spigot is the first fixture in the house to feel it.
Common questions
It depends on the job and how bad the problem is. That is why the first step is a phone call. Describe the problem and get your free estimate on the phone, with upfront pricing.
Yes, you will.
No forms and no waiting on emailed quotes. One phone call is all it takes.
We have plumbers ready to help families in the community 24/7, but moment-to-moment availability depends on demand. Call to find out how soon we can service your home.
You already know that plumbing problems don't go away on their own. And waiting just increases the risks to your house. Plumbers see this hesitation all the time. Instead of regretting not calling earlier, just make that 2-minute call now and get your free estimate.
People also ask
Close the valve feeding it and leave the tap open, then call a plumber rather than applying heat yourself. A frozen section that has already split will flood the moment it thaws under pressure, so keeping the line depressurised is the point. If you can't find the valve, shut the main.
Yes, if the house has an interior valve for that line. Close it, then open the outdoor tap and leave it open so anything left in the pipe can drain out. On older homes there may be no interior valve at all, in which case the tap itself is the only control and it becomes worth having one added.
It does, because the pipe feeding it sits in air that tracks outdoor temperature rather than house temperature. Once October lows average around 49 degrees that line is running cold most nights. Draining it and closing its own valve is the practical answer.
Anything attached to the tap keeps the barrel from draining, and that includes splitters, timers and quick-connect fittings. They hold a small volume of water right at the point that freezes hardest. Taking them off in autumn is the whole preventative measure.
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