
Water Heater Repair
If water is coming from the body of the tank rather than a fitting, close the cold inlet valve above it and shut off the gas or the breaker before anything else.
When this becomes an emergency
- Water pooling under the tank or running from the pan.
- A relief valve on the side of the tank discharging on its own.
- Popping and rumbling every time the burner runs.
- Hot water that has gone off colour or smells of sulphur.
What a pro does
The first thing sorted out is whether the tank is leaking or a fitting is. A weeping connection at the top or a dripping relief valve can be repaired. A tank shell that's rusted through can't be, and no amount of work changes that, so the honest answer sometimes arrives in the first few minutes. Where it's repairable the plumber works through the parts that actually fail. On a gas unit that's the thermocouple, the gas control and the venting. On electric it's the elements and the thermostats. Pennsylvania's water does its own damage to a tank. Much of the state draws from limestone ground, and the mineral in that water comes out of solution when heated and settles into a hard crust on the bottom of the tank, which is where the popping noise comes from as steam forces its way out from under it. The plumber also pulls the anode rod, since that sacrificial rod is what corrodes so the steel doesn't, and a spent one on an eight-year-old tank explains more than any other single check. Replacement includes bringing the venting and the relief discharge up to current requirements.
Frequently asked questions
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